Privacy policy
Spatrix stores only what is needed to save your work, operate the product, and improve reliability.
Information we process
When you sign in, we may receive your account identifier, email address, and display name. We store project names, building snapshots, uploaded blueprint files, recent AI conversation text and structured design memory associated with a project, feedback, subscription status, and limited product events such as saves, exports, and failures.
How we use it
We use this information to authenticate you, process subscriptions, save and restore projects, maintain design context between AI requests, provide exports, generate requested building plans, prevent abuse, diagnose failures, understand feature usage, and improve Studio. We do not use your blueprints or projects to train AI models.
Storage and service providers
Project, design-memory, and subscription records are stored in Neon Postgres, uploaded files in Cloudflare R2, authentication is provided by Clerk, payments are processed by Stripe, product analytics are processed by PostHog, and AI building prompts are processed by OpenAI. These providers may process data where they operate.
AI building
When you use Spatrix Create, your prompt, relevant project design memory, and a simplified snapshot of the current scene are sent to OpenAI so the requested change can preserve and reference existing decisions and objects. If you attach a reference photo to Create, that image is also sent for the current request but is not stored in AI conversation memory. The scene snapshot contains object identifiers, types, dimensions, positions, and relationships. Spatrix does not include your project name, blueprint files, or account profile in that request.
Analytics
PostHog receives pageviews, a stable account identifier, and product events such as starting Studio, uploading a blueprint, saving a project, exporting a file, or completing checkout. PostHog session replay may also capture interactions and visible interface content so we can reproduce and diagnose product failures. We do not send payment-card details to PostHog.
Retention and deletion
Blueprints and AI design memory are private to the account and project that created them. AI conversation memory is limited to recent text turns. Project design memory and attached files are removed when that project is deleted. Unattached uploads are automatically removed after 24 hours, and each account has a bounded upload allowance.
Your choices
You can delete individual projects from your workspace. For account-data access or deletion, send a request through the feedback page and include the email associated with your account.
Updates
We may update this policy as Spatrix evolves. Material changes will be reflected on this page. Last updated September 12, 2026.